During this time, we will be changing to a “curbside only” practice for appointments, services, and procedures and will have different hours of operation.
- Monday 7:00a-5:00p
- Tuesday 8:00a-5:00p
- Wednesday 7:00a-5:00p
- Thursday 8:00a-5:00p
- Friday 7:00a-5:00p
- Saturday 8:00a-12:00p
Any further changes to our protocols or hours will be posted on our social media accounts. Please follow us on Facebook and/or Instagram.
Upon arrival at the clinic, drive up to the front door and a team member will greet you, check you in, and provide further instruction depending on your needs. Please remain in your vehicle at all times.
If you need to pick up medication, food or other supplies: please call ahead so that all items can be ready at the time of your arrival. You can pre-pay for these items over the phone. Upon arrival once checked in by our employee via drive-through all items will be brought out to your vehicle by one of our team members.
If you are here for an appointment, drop off or for a procedure: once checked in via drive-through, a team member will meet you in the parking lot, get a brief history about your pet and individually bring your pet(s) in for evaluation and care. Once your pet(s) has been examined, the doctor will call you with an update and plan. Your pet(s) will then be brought back to your vehicle with any medications that he or she may need.
Please note, all forms that will be required for bringing your pet are available for download on our website. Please print & fill out these forms before arrival to expedite your check in process. Forms available for download: new patient registration form, new client registration form, boarding agreement form, surgical authorization consent form, dental authorization consent form, & drop off/medical history form.
Payment
Once the examination and treatments are complete, you may pay over the phone by credit/debit card. If you are paying by check or cash, a team member will take the payment at your car.
Additional Measures we are Asking Clients to Follow:
- Please do not come to our clinic if you are experiencing flu-like symptoms or have a fever.
- Please reschedule your pet’s veterinarian appointment if you have been in contact with anyone that has had a fever or possible COVID-19 exposure.
It is important to note that there is currently no evidence that pets can become sick with COVID-19. Infectious disease experts, as well as the CDC, World Organization for Animal Health, and World Health Organization indicate there is also no evidence to suggest that pet dogs or cats can be a source of infection with SARS-CoV-2, including spreading COVID-19 to people. More investigation is underway and as we learn more, we will update you.
Any further changes to our protocols or hours will be posted on our social media accounts. Please follow us on Facebook and/or Instagram. Thank you for your patronage, continued support, patience and understanding during this time. Our relationship with our clients and patients keeps us going and is the reason we are making ourselves available daily to help with your needs.
Prayers for our staff, clients, patients & community.
